FAQ

We have the largest rental stock in Europe and continuously invest to expand our inventory and introduce new products.
Our headquarters are located in Livange, Luxembourg. Our main warehouse is in Gosselies, Belgium, and we also have a warehouse in Paris.
We offer a wide range of modular frames, accessories, and equipment for exhibition stands.
Yes, we offer comprehensive assembly and dismantling services for our structures.
Yes, we provide transportation of our equipment to and from the event location.
Yes, we provide delivery and installation services throughout Europe.
You can request a quote through our online store or by emailing us at info@cap2loc.eu if you need assistance.
Our rates are based on a one-week rental period. Additional weeks are charged at one-third of the price of the first week.
We only accept payments via bank transfer.
We require print files at least 10 business days before delivery.
In case of a problem, please contact our customer service immediately. We will do our best to resolve the issue as quickly as possible.
You can reach us through the contact form on our website, by phone at +352 671 04 05 06, or by email at info@cap2loc.eu.
Refunds are evaluated on a case-by-case basis. Please consult our terms and conditions or contact our customer service for more information.
Our cancellation policy varies depending on the specific terms of the rental agreement. Please refer to our terms and conditions or contact our customer service for more details on our cancellation policy.
We offer a 15% discount on rentals if you pay the full invoice amount before picking up the order.